There is no need to worry, we offer a 100% money back guarantee on all of our products. Furthermore, if you are not satisfied with our product, you can simply return the package to our Devon office in order to receive a full refund before 50 days of purchase as paints tend to dry out after a couple of months, therefore a longer return period cant be offered.
In order to initiate the return process, you may get in touch with us through the following methods:
- Through the order number mentioned in your order confirmation email
- The email address you used to order the product
- The name and address of the person who ordered the product in full detail
- The date of your purchase
Please take note of the fact that the product should be in the same condition as you received them, as we cannot offer refunds on paintings that have been already filled out. Alongside this, you will be responsible for the shipping cost of returning your order.
Please contact us before sending any returns. No returns will be acceptable if you do not contact us before return. For further details, please read out returns policy.